How kind of warranty comes with your platforms?
- On June 30, 2019
- 0 Comments
All our virtual reality platforms come with one year warranty on hardware (excluding the virtual reality headset, which is covered by its own manufacturer warranty, and wear & tear) and lifetime warranty on software and technical support. In essence, we will be there to troubleshoot and diagnose any issues with our platforms free of charge; if software related issue, we will fix remotely; if its a hardware related issue and still under warranty we will send the hardware component out with standard shipping free, expedited shipping if requested will be responsibility of the client; if its a hardware related issue and no longer under warranty, client will be responsible for the component and the shipping.